Information Architecture for Technical Documents
  • Main
  • Time is $
    • How to save money
    • Risks w/o clean info process
    • Meta-tagged navigation FAQs
    • IA solutions
    • ROI talks
    • Full ROI example
  • Evergreen
  • AI considerations

 Eliminate added AI search cost from your P&L

 Set up AI containment recipes
​

Watch video below on how to:
  • Bullet proof ​containment recipes used with any AI agent.
  • Confirm long-term memory (LTM) cache as useful or drifting.
Picture

Set up AI agents to match your requests
​

​Set up AI agents to match your requests.

Use Information Architecture to keep AI generated information from being buried and lost.
Why it matters

Each document type solves a different type of human learning need. Designing the right type to match the need solves many use cases such as on-boarding, learning your solution paths, deep dives for corner cases, options for specific or general help, etc.

Information has many meanings. Choose the right styles for your users, your team, and your business stage. 
​
Think of your knowledge set as a toolkit that includes guides, specs, proposals, test plans, etc. Each type has a clear purpose and audience.
​
Choosing the right combination saves time, improves user experience, and strengthens both internal operations and market reputation.
​
Picture
Picture
Susan Kraft-Yorke
Consultant | Information Architect | Technical Writer

Information architecture consulting, documentation process redesign,
cross-functional writing strategy roles with AI or platform engineering teams.

Kraft Consulting, LLC (c) 2025​
Request a 30-minute calendar appointment

​Privacy policy  ​
  • Main
  • Time is $
    • How to save money
    • Risks w/o clean info process
    • Meta-tagged navigation FAQs
    • IA solutions
    • ROI talks
    • Full ROI example
  • Evergreen
  • AI considerations