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Company finance departments that rely on past category structures. They are causing a valuation gap to grow between information worth and information management.

This is because information remains in the cost center when, in the Information Age, it belongs in the asset class.

​Remove hidden costs & improve your bottom line​

• Time Wasted: Knowledge workers spend 15% to 35% of their time searching for information.
• Failure Rate: Searchers find what they need only about 50% of the time.

Explore our solutions

What We Do

Kraft Consulting specializes in:

• Information Architecture crafts documentation environments that are intuitive, structured, and easily navigable. All information is easily branded and identifiable through a tailored style guide.
• Docs-as-code migrations with a standard GitHub-driven documentation pipeline with an automated loop published with a static site generator.
  Confluence migrations re-organizes "content graveyard" into an intuitive, 3-tier architectural framework by use of predictable hierarchies and clear navigation pathways.
  
• SharePoint migrations 
  
• Developer documentation that supports APIs, SDKs and onboarding.
• Content audits, metadata planning, and taxonomy development.
• Long-term knowledge management strategies for scaling organizations.
• Project management with your tool stack.

Whether you’re modernizing a legacy content system or launching a brand-new documentation platform, we design solutions that save time, cut support costs and improve team performance.

Why It Matters
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Well-architected information systems do more than help people find what they need. They:​

• Accelerate your business by reducing wasted effort.
• Enhance your visibility to partners, clients and regulators.
• Unlock time and cost efficiencies across teams.
• Improve compliance and reduce risk through clearer governance.

We believe documentation should be a strategic asset, not a last-minute afterthought.

History Notes

The main "enemies" of information architecture are the the failure to adapt to evolving digital environments, meaning recognizing the complexity, inconsistency, and how poorly organized content becomes without a plan. All of this leads to user frustration and failure to find information. 

• Volume of data is challenging: Without the proper architecture to organize it, data lacks value and becomes difficult to manage, leading to risk and cost without benefit.
• No structure or governance: A complete lack of planning or consistent maintenance will cause the information system to become disorganized and chaotic over time. Content must be treated as a "living, breathing thing" that evolves, not a static object.
• Lack of cross-linking and contextual connections: Without intentional and valuable links to related content, users can hit a dead end, unsure of what to do next. This reduces engagement and the time users spend exploring the site