TECHNICAL WRITING & INFORMATION ARCHITECTURE
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​Elevate your content credibility
​            Streamline your operations

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       Remove hidden costs and improve your bottomline
Kraft Consulting, LLC

​​​Selected past clients:

 Read 1, 2, 3 about  information architecture design process flow

The following six brief papers explain how using Information Architecture transforms inefficiency into measurable savings.​ ​​

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Download and markup the  company maturity level pyramid quiz. 
Hint: Keep the results and use as a milestones as your CMS improves.
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  1. Share the results with your management team so they can:

    • Visualize your company’s current maturity level.
    • Identify what needs to be addressed to move toward smoother CMS operations.

  2. Define an information architecture for your stage of growth—start-up, mid-level, or enterprise.
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  3. Share your quiz results 

  4. Request an information architecture analysis report proposal.

    • A full information architecture analysis report.
    • An evergreen content management system proposal.​
A solo white paper on Release Notes improvement
  • Release note strategies that improve user comprehension↗: Anon modified (PDF full doc)
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Request to discuss ideas for your documentation happy path for smooth handling and sharing.

Take the corporate maturity level quiz to find out what level your company is operating at.
Turn your deadwood documentation system into an evergreen doc repo!

As an Information Architect, I'll create  a useful, engaging and easy-to-use space to keep your intellectual property safe and findable by authorized users.  

As my client, you will be able to:
  • Ensure your critical documents remain clean, relevant, and seamlessly integrated in your doc site.
  • Users can rest assured to find the single source of truth. 

By using industry best practices with internal-user documentation research, we design information architecture systems to maximize document control ease of use.

Bottom line goal:
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Keep your documents evergreen, relevant, and seamlessly integrated with an updated documentation design.
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Susan Kraft-Yorke
Consultant | Information Architect | Technical Writer

Information architecture consulting, documentation process redesign,
cross-functional writing strategy roles with AI or platform engineering teams.


Kraft Consulting, LLC (c) 2025​

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  • Main
  • Improve cost/time
    • How to save money
    • Risks w/o clean info process
    • Meta-tagged navigation FAQs
    • IA solutions
    • Maturity level quiz
  • Doc types matter
    • What's your type?
  • About
    • Contact