TECHNICAL WRITING & INFORMATION ARCHITECTURE
  • Main
  • Improve cost/time
    • How to save money
    • Risks w/o clean info process
    • Meta-tagged navigation FAQs
    • IA solutions
    • Maturity level quiz
  • Doc types matter
    • What's your type?
  • About
    • Contact

Risks with and without a clean information process

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Wasted time wastes money.
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Are you wasting time searching for important documents?


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​​Do you know if your staff is burning hours searching for the source of truth?
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Financial Implications & ROI Potential

​A strong IA reduces time waste and brand risk through:
  • Eliminating hours lost to document searches.
  • Preventing costly mis-shares and support escalations.
  • Delivering measurable ROI; fewer errors, faster access, higher trust.
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Susan Kraft-Yorke
Consultant | Information Architect | Technical Writer

Information architecture consulting, documentation process redesign,
cross-functional writing strategy roles with AI or platform engineering teams.


Kraft Consulting, LLC (c) 2025​

​Privacy policy  ​
  • Main
  • Improve cost/time
    • How to save money
    • Risks w/o clean info process
    • Meta-tagged navigation FAQs
    • IA solutions
    • Maturity level quiz
  • Doc types matter
    • What's your type?
  • About
    • Contact