Make your documentation operations 
create and deliver value in the best way possible

- Time Wasted: 
      Knowledge workers spend 15% to 35% of their time searching for information.
- Failure Rate: 
     Searchers find what they need only about 50% of the time.
- Economic Impact: 
     In a typical enterprise of 1,000 knowledge workers.
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These inefficiencies cost millions annually in lost productivity alone. 
    Calculate your own: payroll x 20% = $ ? MM
       (AI loss pushed average 20% to 30%)
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​​​​Information Architecture can elevate your content discoverability, usability and credibility - especially after AI enhanced speed

Learn how a structured Information Architecture initiative can recover unrealized return on payroll spend and reduce support and infrastructure costs.
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​Remove hidden costs & improve your bottom line

Architecting your information knowledge base to have: 

• Your teams move faster.
• Your users get answers.
• Your CFO sees time and cost savings.
• Your bottom line improves.​

​Core information as impressive as your core product

Our industry best practices balances people, processes, and performance to meet customer needs and achieve business goals.​

A well-designed  information  system...
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makes your documents findable, scalable, compliant, and user-focused. 

​Update your information design

The alternative may incur hidden costs from wasted staff time and slow client replies.

Kraft Consulting excels in docs-as-code workflows and developer API documentation.
Turn your technical information system into a strategic business advantage for your software customers.

Switch out your complicated stack of old and new documentation into a streamlined documentation processes. 
GOAL: Reduce search time and customer support calls, because time is money.

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