From Field Notes to Frameworks
Kraft Consulting was founded on a simple truth: great technology deserves great documentation.
For over three decades, Susan Kraft-Yorke has turned documentation into a strategic asset. Starting in Palo Alto, she built a consulting practice specializing in information architecture, technical writing, and docs-as-code systems for fintech, data platforms, startups, and enterprise software teams.
Fast-moving organizations often face the same challenge: sprawling, outdated documentation. Kraft Consulting helps them regain clarity and control with scalable, best-practice documentation systems.
Mission
To help enterprise teams unlock clarity, efficiency, and growth by transforming complex, scattered documentation into a unified, scalable source of truth. This change saves time and money. It evolves with the business to support internal and external teams.
Principles used to ensure your knowledge base is:
- Easy to find, making customers happier.
- Easy to update, which frees up staff time for core tasks.
- As a trustworthy single source of truth.
- Reduce search time and customer support calls to improve P&L.
What's your type ?
What are your documentation needs in email or take this survey.
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