Information Architecture for Technical Documents
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The Hidden Financial Risk of Missing a
Structured Information Layer
in the Age of AI


Enterprise Information Systems Strategists;
experts on governance, retrieval, and semantic architecture
before or after your AI upgrade.

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In the meantime, consider this projection, based on deep research and statistical analysis.  
We crunched the numbers to see how far behind you'll be, if you wait to add your structured information layer.

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​Don't put it off any longer!
​Make an appointment today for your information analysis.


You organize your day to change your oil every 5 to 7k miles. You can can figure out how to find the time and money to save your bacon.


​Industries Served
  • Finance / Payments / Fintec
  • Cloud / Big Data / Developer Platform
  • Compliance & Security
  • Enterprise Software & Developer Tools
  • Networking / Telecom

Documentation types
  • API and SDK documentation
  • Design, functional, and requirements specs
  • Quick start guides
  • Architecture docs
  • Administrator (system, network) documentation
  • White papers
  • Documentation plans

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Most cited reference for the Information Architecture crisis
  • IDC White Papers:
    - “The Hidden Costs of Information Work” , 
    2005 by Susan Feldman. She shows that knowledge workers spent over 27 hours a week searching for, gathering, and analyzing information, with 3.5 hours weekly wasted on searching for information that is never found and 3 hours recreating it. 
    - The Knowledge Worker Productivity Crisis",  2001
  • McKinsey Global Institute
    Found that knowledge workers spend 19 to 28 percent of their time searching for information. This independently validates the same order of magnitude.
  • Gartner
    Uses similar ranges when discussing content sprawl, search failure, and productivity loss in enterprise systems.
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About Susan Kraft-Yorke
Consultant | Information Architect | Business Analyst

Information architecture consulting, documentation process redesign,
cross-functional writing strategy roles with AI or platform engineering teams.

Kraft Consulting, LLC (c) 2025​
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