When you want  ...
​
  • A senior technical writer and business analyst with a proven track record for information architecture, reports, project management, API code documentation, and SDLC agile cloud experience. 
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  • A consultant who turns complex ideas into organized and presentable documents designed for senior technical and business stakeholders.

 ... then write to susan.kraftyorke<at>gmail.com or call 650-444-1354
    
Content Deliverables
​
API documents, business analysis reports, Swagger page updates, Confluence space designs and content, end-to-end architectural diagrams, installation and configuration guides, Jira workflows and dashboards, overview manuals, PowerPoint presentations, project plans, research papers, release notes, research papers,  swim-lane work flows, and white papers.

You can scroll through samples on the visual samples pages.
Fun facts
  • Author and Coach of  "A Practical Guide to Becoming a Technical ".
  • Certified in project management, API technical writing, Javascript, JSON, Scrum Master, and Scrum Product Owner, and an MS degree in applied physics.
  • Registered and built my first website in 1996.
  • Most recent work in the fintech API payments and cards products.
  • My home office in the New York Hudson Valley.
  • I became a technical writer in Silicon Valley and worked through all the tech waves: backbone, FTP, LANs, WANs, cell phones, video streaming, HTTP, VM, cloud, ML and AI.
Core skills
  • End-to-end architectural diagrams
  • Technical end-user content
  • System descriptions
  • Research papers
  • Release notes
  • System administration guides
  • White papers
  • Change management and best practices policies
  • Business analysis
  • Streamline processes
  • Critical thinker
​Still reading? Great, because there is more to read if you keep scrolling.
The next section has links to my examples... ​or you can jump over to my visual samples page.
The last section has my personal links to stuff I occasionally to refer to. I posted this set for me and other tech writer pals.

​Extended publication samples links ​
Selected projects samples

Large project management samples
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Glad to see you're hanging in there to the end! 

​Next up are links I keep for myself, as after a while these things can drop off the top of my memory stack.

Personal links
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Susan Kraft-Yorke
Kraft Consulting, LLC
+1 (650) 444-1354
susan.kraftyorke AT gmail.com

"I break down technical puzzles then put those solutions into easy-to-understand results."
​External Resources
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"The destiny of the world is determined less by the battles that are won and lost, but by the stories it loves and believes in."
―  H. C. Goddard, author
Kraft Consulting
Technical Writing by Kraft Consulting

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Kraft Consulting Technical Writing infused with Business Analysis in Software-driven Technology Sr. Technical Writer Analyst New York, Silicon Valley