Information is power

Bridge the gap between how your information is designed and how it performs in real use.

Better, faster, and cost effective:
Our goals for your knowledge base, map across your entire corporation

Make your core documentation
​as impressive as your core product. 

​Client list includes:
Citadel Securities, U.S. Bank, Apple Inc., Oracle, Microsoft, BNY, Intuit Inc., MerchantE, SAP, Thermo Fisher Scientific, Amdocs, Infoblox, American Family Insurance (AmFam)

We know information can be overwhelming when it’s in a chaotic state.
If this speaks to you, there's help. Let's talk!

​Industries Served

• Finance / Payments / Fintec
• Cloud / Big Data / Developer Platform
• Compliance & Security
• Enterprise Software & Developer Tools
• Networking / Telecom

Documentation types

• API and SDK documentation
• Design, functional, and requirements specs
• Quick start guides
• Architecture docs
• Administrator (system, network) documentation
• White papers
• Documentation plans

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Solutions to solve your information problems

Our ​core concepts revolve around balancing people, processes, and performance to meet customer needs and achieve business goals.

Transform your cluttered documentation into a living, evergreen system.

You’re in the right place if you want an information system designed to deliver clear, searchable, and up-to-date content.​

When we work together, you get​:

• Clean, relevant documentation that stays evergreen and easy to maintain.
  
• A clear plan to keep information organized, accurate, and aligned with your business goals.

By combining user research with proven information architecture practices, I help teams simplify their documentation systems and keep them healthy for the long term.

Kraft Consulting client list:

Why Kraft Consulting

Rebuild your content management system
your way with Kraft Consulting

We believe:

• Good documentation systems reduces support load, improves user success, and protects reputation. It can be an asset or a drain.

• Poor documentation systems adds cost, confusion, and brand risk.
  
  
• Documentation should be an asset that supports the product, it is not the product.