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Currently available for new opportunities _____________
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Summary
Susan Kraft-Yorke has over 25 years’ experience working with Silicon Valley teams primarily using her organizational, analytical, and technical writing skills to facilitate or simplify complicated processes. I write crisp, easy-to-follow documentation.
Susan Kraft-Yorke has over 25 years’ experience working with Silicon Valley teams primarily using her organizational, analytical, and technical writing skills to facilitate or simplify complicated processes. I write crisp, easy-to-follow documentation.
Inspirations: trials and iterations, discovering, solving, resolving and remaining perpetually curious for more.
Style of work: "I figure out how a difficult technical puzzle works then I put my solution into words and diagrams in such a way anyone can read and understand it."
Style of work: "I figure out how a difficult technical puzzle works then I put my solution into words and diagrams in such a way anyone can read and understand it."
Characteristics:
- Writes about technical or specialized topics, such as computer applications, business workflow, switches and scientific devices, or software corporate policies.
- Provides all types of technology communication, such as API documents, user guides, run books, and administration guides.
- Provides instructions about how to do something, regardless of how technically complicated the task.
- Employs online community management methods to drive community awareness and clients to the business.
Content Deliverables:
API, business analysis, Confluence space designs, e-learning, end-to-end architectural diagrams, Gantt charts, getting started docs, installation and configuration guides, Jira workflows and dashboards, overview manuals, product requirements, project plans, quick start guides, research papers, routers/switches and servers descriptions and admin guides, supporting technical diagrams, system descriptions, reference manuals, release notes, research papers, run books, swim-lane work flows, system administration guides, user guides, video instructional, white papers, and Wiki pages.
API, business analysis, Confluence space designs, e-learning, end-to-end architectural diagrams, Gantt charts, getting started docs, installation and configuration guides, Jira workflows and dashboards, overview manuals, product requirements, project plans, quick start guides, research papers, routers/switches and servers descriptions and admin guides, supporting technical diagrams, system descriptions, reference manuals, release notes, research papers, run books, swim-lane work flows, system administration guides, user guides, video instructional, white papers, and Wiki pages.
Example and personal links:
My project management examples
- API REQUEST properties table (knowledge base data) (PDF)
- User guide (PDF)
- System overview (PDF)
- Diagrammatic solution example (Slide format)
- Business Analyst example (Google doc format)
- Linkedin: susankraft
- Git+ SSH keys Markdown code tutorial (markdown format)
- GitHub
- ScrumMaster (CSM) certifications by Scum Alliance and Platinum Edge
- API Technical Writing: JSON and XML for Writers certification link by Udemy
- SiliCan podcast interview - reflecting on how to live and work in Silicon Valley (YouTube)
- My resume (Google doc link)
My project management examples
External Resources:
- Managing your documentation projects
- Google PM apps
- Google Docs community forum
- Icon bank
- API docs explained
- Swagger-- to build interactive REST API documentation
- Markdown Cheatsheet
- JSON check and formatter page
- XML check and formatter page
- Confluence Markup doc page
- Readme.io - for markdown doc in Github repos
- Where to Start with Atlassian
- 10 important AI moments... so far on 09/2019
Geographic regions:
Redwood City, California and neighboring Silicon Valley towns (Belmont, Menlo Park, Mountain View, Palo Alto, Redwood Shores, San Carlos, and Sunnyvale).
Redwood City, California and neighboring Silicon Valley towns (Belmont, Menlo Park, Mountain View, Palo Alto, Redwood Shores, San Carlos, and Sunnyvale).
"The destiny of the world is determined less by the battles that are won and lost, but by the stories it loves and believes in."
― H. C. Goddard, author
― H. C. Goddard, author
Susan Kraft-Yorke
650-444-1354
Susan.KraftYorke@gmail.com
650-444-1354
Susan.KraftYorke@gmail.com
Technical Writing by Kraft Consulting of Silicon Valley