Currently available for new  opportunities

Skype:
​susan.kraft1

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Summary

Susan Kraft-Yorke has over 25 years’ experience working with Silicon Valley teams primarily using her organizational, analytical, and technical writing skills to facilitate complicated processes.

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Kraft-Yorke is inspired by themes of experimenting, working out loud, discovering, solving, resolving and remaining perpetually curious for more.

Characteristics:

• Writes about technical or specialized topics, such as computer applications, scientific devices, or software corporate policies.
• Provides all types of technology communication, such as API documents, user and administration guides.
• Provides instructions about how to do something, regardless of how technically complicated the task.
• Employs online community management methods to drive community awareness and clients to the business.

Content Deliverables:
API, data sheets, Gantt charts, installation and configuration guides, online help, overview manuals, product requirements, product information and safety guides, project plans, quick start guides, supporting technical diagrams, system descriptions, reference manuals, release notes, system administration guides, time-lines, user guides, video instructional, video promos, white papers, Websites, and Wiki pages.

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External Resources:

• Managing your documentation projects
• Google PM apps 
• API docs explained ​
• Swagger--a specification for documenting REST APIs
• Markdown Cheatsheet
• Confluence Markup
• Readme.io - for markdown doc in Github repos
• Certified ScrumMaster (CSM) by Scum Alliance
• Where to Start with Atlassian
• 10 important AI moments... so far on 09/2019

Personal links:

• My technical writing examples
• My project management examples​​
• Skype susan.kraft1
• Linkedin: susankraft
• GitHub
• SiliCan podcast interview - reflecting on how to live and work in Silicon Valley

Geographic region:

• Redwood City, California and neighboring Silicon Valley towns San Carlos, Menlo Park, Palo Alto, Belmont, ​Mountain View, and Sunnyvale.

Technical Writing by Kraft Consulting of Silicon Valley

"The destiny of the world is determined less by the battles that are won and lost, but by the stories it loves and believes in."
―  H. C. Goddard, author

Susan Kraft-Yorke
650-444-1354
Susan.KraftYorke@gmail.com

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