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Currently available_____________
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Summary
I can help your engineering department identify and remove redundancies to streamline practices so information flows easily across technology teams.
Content Deliverables
API, business analysis, Confluence space designs and content, end-to-end architectural diagrams, installation and configuration guides, Jira workflows and dashboards, overview manuals, product requirements, project plans, quick start guides, research papers, routers/switches and servers descriptions and admin guides, reference manuals, release notes, research papers, run books, swim-lane work flows, system administration guides, user guides, videos (instructional), white papers, and Wiki pages.
API, business analysis, Confluence space designs and content, end-to-end architectural diagrams, installation and configuration guides, Jira workflows and dashboards, overview manuals, product requirements, project plans, quick start guides, research papers, routers/switches and servers descriptions and admin guides, reference manuals, release notes, research papers, run books, swim-lane work flows, system administration guides, user guides, videos (instructional), white papers, and Wiki pages.
Resume
Publication examples
Selected projects examples
Large Project Management examples
Personal links
My project management examples
Publication examples
- Sys admin configuration and user guide (PDF originally in Word)
- Persuasive white paper on strategic opportunities (PDF originally a Google doc)
- Knowledge Base Platform Governance (Google doc format)
- Scientific set up and app user guide (PDF originally in FrameMaker)
- Portfolio of systems and apps overview (PDF originally in Word)
- Diagrammatic end-to-end correction example (PowerPoint slides showing improvements of a messy and end-to-end architectural diagram)
- Change management document (Google doc format)
- API Reference doc example + source (PNG format)
Selected projects examples
- Technical Information usability reports--2021, 2022
- Data Privacy white paper--2021
- Knowledge management proposal--2019
- SalesForce commission report--2019
Large Project Management examples
Personal links
- Linkedin: susankraft
- GitHub account to park docs and code
- Swagger account to build interactive REST API documentation, 2020
- ScrumMaster (CSM) certifications by Scum Alliance and Platinum Edge, 2019
- The Complete JavaScript Course 2022: From Zero to Expert! link by Udemy, 2022
API Technical Writing: JSON and XML for Writers certification link by Udemy. 2020 - REST API Reference documentation for Writers certification link by Udemy (my class notes)
- Learn Swagger and the Open API Specification link by Udemy. 2020
- Python and API for Technical Writers by Udemy. 2020
- Scrum Product Owner Certification by Udemy, 2022
- SiliCan podcast interview - reflecting on how to live and work in Silicon Valley (YouTube)
My project management examples
" I break down technical puzzles then put those solutions into easy-to-understand results."
External Resources
- Managing your documentation projects
- Google PM apps
- Google Docs community forum
- Icon bank
- API docs explained
- API Basics
- Swagger—OpenAPI Specification
- SwaggerHub—account needed
- Markdown Cheatsheet
- JSON check and formatter page
- XML check and formatter page
- Confluence Markup doc page
- Readme.io—for markdown doc in Github repos
- Where to Start with Atlassian
"The destiny of the world is determined less by the battles that are won and lost, but by the stories it loves and believes in."
― H. C. Goddard, author
― H. C. Goddard, author
Susan Kraft-Yorke
650-444-1354
Susan.KraftYorke@gmail.com
650-444-1354
Susan.KraftYorke@gmail.com
Technical Writing by Kraft Consulting